"From our purpose built call centre in Leeds, we were able to offer Sentinel a full customer telephone advice service," explained SAFEGAS Managing Director Martin Cooper. "With our expertise in the field of central heating maintenance and installation. We were able to provide both technical and product support with a fast and professional pro-active service."
Calls for technical advice are received from house builders, housing associations and local authorities as well as plumbers and heating engineers. The H&V News judges described this joint initiative as a 'lovely package', one that gave piece of mind to customers and which also utilised the expertise and experience of both companies.